Returns

Can I return my order?

Absolutely! Posted Protein will happily refund or exchange any new or unused product within 14 days of delivery. If 14 days have gone by since your item has been delivered, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the orginal packaging.

Please email hello@postedprotein.co.uk to obtain a return authorisation number and a return shipping address before the 14 days expire. Returns must be delivered to the return address within 14 days of placing your order. Please do not send your purchase back to the manufacturer. 

Customers are responsible for returning shipping costs. Be sure to ship your item by insured and traceable methods to guarantee return.

Please allow up to 7 business days after the item is received by the returns department for your refund to be processed. 

 

How long will it take for me to receive a refund? 

Funds from a refund should return to your account approximately 5–10 business days after the original refund. This is down to your individual bank and how long it takes them to process the refund. 

USE YOUR EMAIL FOR GOOD